Privacy Policy
Last updated: April 10, 2025
1. Introduction
BitPropel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products.
2. Information We Collect
We may collect information you provide directly to us:
- Name, email address, and message content when you contact us
- Account information when you sign up for our products
- Usage data and analytics (anonymized) to improve our services
- Device and browser information for performance optimization
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Respond to your comments, questions, and requests
- Send technical notices and support messages
- Monitor and analyze trends, usage, and activities
- Detect and prevent fraudulent transactions and other illegal activities
4. Data Storage & Security
Your data is stored securely on Microsoft Azure and Firebase infrastructure with industry-standard encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- To comply with legal obligations
- With service providers who assist us in operating our services
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bitpropel.com.